Comcast complaints forum. Pay online or with the Xfinity app .

Comcast complaints forum In 2010, Comcast introduced Xfinity, the brand name for its internet, TV, phone and home security service. I recently signed up for NOW TV and tested it to see if it’s worth your money. Services have been out since the 27th. Comcast does have an investigation department that will pull up your old calls but you have to accuse them of some seriously messed up stuff for them to listen. I have 100/40 ISP for my parents house. gov/hc/en-us. I will be filing a complaint with the UCC. how do i file a complaint with Comcast corporate? You can call Comcast’s corporate phone number at 1-215 If you have a complaint about a purchase you made online, learn how to resolve it with the seller or website. Learn about inactive accounts. I live in South county, but I am The same situation has also happened to me recently. I called my bank and disputed the charge and told I would hear back within 2 weeks. The Xfinity Forum was always intended to be a place where our customers can participate in a Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Sign in. With over 32 million customers in 2022, Comcast Xfinity Subscribe To Newsletters Email address for corporate complaint. Comcast Complaints Forum - Facebook I feel very misled by this experience, and I have contemplated escalating my complaint to consumer protection agencies, as well as terminating my services with Xfinity. hello, we have been long time customers with comcast, we had a situation over the weekeend to were our cable service was disconnected, we were told where to go and pay our bill to have service reconnected, due to the office in tennesse was not open saturday evening, once we made the payment the rep advise us to do, low and behold our serivice still was not turn on. 8 from 21117 reviews. Comcast purposefully doesn't cash checks on time. my 94 year old mother mother Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). It is not set up correctly and the chat room folks suck. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. Report fraud and scam companies, products online and we will take your complaints to the organisations. but I still don’t have anyone to tell me when On Call is scheduled. Still unable to resolve the issue? If our Comcast specialists are unable to resolve the issue, you may submit a Notice of Dispute to the Comcast Legal Department. iComplaints is a consumer forum and consumer complaints website and a platform for consumer protection to file online consumer complaints for non complaince of service or products. You have switched my modem twice and checked the box outside and still no results. Kaggle uses cookies from Google to deliver and enhance the quality of its services and to analyze traffic. The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to Hope that you would like this post about Comcast Headquarters, Comcast Corporate Office, Comcast Corporate Office Phone number, Comcast Customer Service Phone Number and Comcast location near me. Find out more about salaries and benefits at Comcast. Business clients can also find information by accessing comcast. What is an official way to U. Research complaints at our website. Your story will not be served on your provider and you will not hear back from the FCC. The rating reflects an average level of satisfaction among employees We're sad to hear that you have had this experience since your move and when reaching out for assistance with the account's profile, @user_7f8c86. We greatly appreciate you taking the time to provide your feedback. Messages posted by HOATalk or other members are for informational purposes only, are not legal or C8 Z06 Discussion - 2025 Convertible ZO6 - I am adding Vertical Doors manufactured & installed by Eikon Motorsports. I hate to hear that your You can report refund, payment, or safety issues and concerns, like low-hanging cable wires, by visiting the Report an Issue page. The Forum editor has started ignoring Comment and Reply edits, perhaps as a result of the changes which added the "Drop files here, or browse" option below the editor window. I agree with posts saying Comcast customer service is terrible. Nevertheless, speaking with a live representative is usually possible. Official Employee Forums > Homeowner Association > HOA Discussions > Broadband Planning Company and Comcast General Legal Notice: The content of forum messages are from the posting member and have not been reviewed nor endorsed by HOATalk. Required Information Xfinity Community Forum. Formal complaint against the loyalty team I spoke with a representative of the loyalty team on 10/01/23 and told them I was cancelling one businesses account and opening another. Xfinity/COMCAST, a techno communications industry, makes it their business not to engage through human agency with customer complaints. Then there was a car that took out telephone pole. I'm here to assist you and get you your concerns addressed. Here's the detailed steps to direct message us: We are excited to announce that in March 2021, after more than a year of diligent work, the Xfinity Forum updated platforms. Thread starter joekingcorvette; Start date Jan 26, 2023; joekingcorvette. (If that’s a deal-breaker for you, check out I have very little hope and expectation that this complaint will go anywhere, but I'd like to give Xfinity Mobile all the due opportunities to reasonably address my issues. I have spent considerable time communicating with both Comcast and UPS representatives, but have received no concrete solutions. This sole purpose of this profile is to compile Comcast complaints to get the company to change it's policies and make services more affordable Gotcha, thank you for confirming that additional insight @user_k7c226, we appreciate it. I’ve been fighting with Xfinity since March 12, 2024. user_mjpajb. Initial complaints should be directed to Comcast To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct can someone please tell me how to file a complaint against the salesman his supervisor and comcast in general. 3 Messages. 99 plus tax. Superbox S3 pro tell me your story good, bad, or otherwise. General and Off Topic. We are very sorry to hear that you are not having a good Phone: Call Comcast’s dedicated complaint hotline at 1-800-COMCAST (1-800-266-2278). 0. I quit my AT&T service and had my business installed with Comcast. Residential Sales: Visit xfinity. Monday, October 28th, 2024 5:41 AM. I no longer actively support the Xfinity Forum or work for Comcast. 8 out of 5. [protected]@karvy. Then simply swap the modems when I get home. I was on the phone for nearly 30 In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service. Jan 26, 2023 #1 My son just bought the super box and I am quite impressed with it. Comcast Breached my contract: on January 30, 2016, I signed a contract for internet service for two years. 5-star. The price for Xfinity Mobile plans vary based on the amount of data you select: By the Gig 1GB: $15 a month By the Gig 3GB: $30 a month By the Gig 10GB: $60 a month Unlimited Data: $45 a month By Xfinity Community Forum. Mobile Try Xfinity Mobile for a year: Get an Unlimited line included with your internet plan. Where do you I would like to file a formal complaint and report the service or lack thereof since Monday. I have very little hope and Hi Team, I have worked in Karvy Data Management Services company( My Employee Code: 1003064) in the year of 2017 for one month from Jan 03 2017 to Feb 01 2017 only due to my health illness i left the company at that time and i mailed same to my HR and my Manager(ravi. I have spent over 7 hours in the last two weeks on the phone; had three technicians come out to my home, and I am still having problems. Other contact methods are available as is a step-by-step complaints resolution procedure. then We collected information about How Do I Write A Complaint To Comcast for you. 1. Xfinity I am very new to DVRs - I just got my DVR a few weeks ago and I have a couple of complaints. All details are on the Comcast website. Update your contact information and preferences. user_wxqhvg. We collected information about Comcast Complaints Service for you. Had a rep tell me there was no problem changing to unlimited data in the middle of a month. All you want to know about Comcast Complaint Forum. Ziply is doing an amazing job of rapidly building a very high-performance, reliable network, and they truly listen to (legitimate) customer issues. Read, write and share reviews or complaints on The same situation has also happened to me recently. I have been with Comcast for 7 years and will terminate my account at the end of this year. • Click Debt collection notice from Sequium Asset Solutions, LLC for an account closed almost an year ago. Thursday, January 2nd, 2025 9:35 PM. Escalated to another The company does encourage users to use its technical support system and help forums on their website. Manage user roles and permissions. In return, a company representative can respond to the Comcast Telecom Complaints Dataset. Cable Television - Where to File Complaints Regarding Cable Service The Federal Communications Commission and local franchising authorities are responsible for enforcing a variety of cable television regulations. • The "To:" line prompts you to "Type the name of a person". Tweet Comcast. The Communications Act provides several options for filing complaints about telecommunications services. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Sending a direct message to The Complaints Resolution Officer can also take the problem through the formal complaints process if the lawyer breached the lawyers’ Code of Conduct and the complaint cannot be solved, or if you feel that the problem has not been In such a case, the lawyer has to write a letter to the Law Society of Alberta responding to your complaint. However, if a consumer is Hey @Reddogie1, Thank you for visiting our official Xfinity Forums Community support page. With the cable After all, your complaint should be easy to read and understand. COMCAST Dear Comcast Business Customer Service, I am writing to express my deep frustration with the service I’ve received from your support team. Comcast also offers Xfinity. Concern moved here to the Customer This is one complaint I have heard about Xfinity Mobile more than once. https://consumercomplaints. My main residence has 300/30 and everyone is happy. Click on the account icon in the upper righthand corner of Xfinity. We had a technician come yesterday and stated the issue is the wiring on the pole that Comcast Complaint Form. Maui Cruisers Complaints. They deceptively upgraded my account with out consent. This is a place where people can discuss service issues, customer service struggles, success stories etc. got free movie. If you would like to DM us your full first and last name along with your full service address so that we can assist you further. Only last month (October 2016) the authority fined them Xfinity Internet review. Discovery Hub. Comcast's Xfinity is available to over a third of US households across 39 states, find an Xfinity location near you or visit a variety of help and support forums. How to file a complaint about a company’s products or services. The latest complaint Getting help communicating problem with comcast xfinity was So far I have had to file three complaints with the FCC about comcast and each time I received a call within 24-48 hours from Comcast to "resolve" the complaint. I like it I guess but I have a few major complaints and I would like to do something about it if possible: 1. How can I contact the complaints department. 5 Messages. Tuesday, November 14th, 2023 2:50 AM. in is a consumer complaints platform where buyers can write a complaint against the company with which they had a negative experience. We very much doubt that the I Don’t Know Forums. My monthly bill was up to $207. Neither Verizon or T-Mobile allow you Comcast service van, Ypsilanti Township, Michigan In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service. Here we go again. However, in areas with limited fiber Comcast Customer Service will not give me the sales persons phone number [Edited: "Personal Information"]: Clearly from the email communication I tried to fix this in April they don't care. I’m moving out of service area but they want to move my service and won’t allow me to just cancel. Or get additional help from a federal or state agency. I was not told about a disconnection request form at this time. 1 Message. I finally got in contact with a bus Xfinity Community Forum. FCC complaint easier then c U. Community Specialists will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). I would be more than happy to offer my assistance looking into this further for you. We will produce some tables which will be used for producing this Tableau dashboard. Would you mind providing some more details of what happened? 4. Complaints Forum? ConsumerComplaints. 23 disregarding my complaint: I want to let you know that my contract monthly original rate was $50, and I must have a discount of $30 after applying my low-income program ACP. What I'm telling you is the complete truth and site above, this is coming from two customers who 'were' loyal Comcast customers for over 20 yrs and have been treated like garbage and these forums are full of similar stories from customers who given Comcast their business for years without Comcast seeming to care about this at all. I talked to the owner, Tim on the phone and he explained the whole process to me, and I felt comfortable choosing them. If I treated my customers like Comcast Business I would be out of BUSINESS. Moreover, Comcast offers an impressive latency which is between 10-20ms. We have been with spot We are a consumer advocacy website. You can reach us here with any complaint. Spam say “AGENT” to it, after maybe 5-10 times it will finally ask Comcast Cable Service offers cable services to residents of Canada and 36 U. On successful registration of a food concern, Consumer receives a unique concern no. NOW TV Fast Facts: Pricing: $20 per According to AmbitionBox reviews, Comcast's Chennai office employees rate their salary and benefits at 3. Comcast is one of the worst-rated companies in America by ConsumerAffairs due to not living All you want to know about Comcast Call Center Complaints. If you haven’t signed in to your Comcast. For Comcast customer service, questions and complaints you can use the following phone number: 1-215-286-1700. With over 32 million customers in 2022, Comcast Xfinity Subscribe To Newsletters Anyone with Comcast service knows that it is impossible to be connected with a live human from the customer support line. Hello @user_qe6xyf, thank you for taking the time to reach out on social media. Essentially not disturbing our current xfinity account in ANY way. Many people don't realize that you can get the exact same coverage as you would from a Verizon plan by going with a much cheaper MVNO like Xfinity Mobile. Enter the exact location where the incident took place. I have had multiple comcast service teams to my home over the past 5 months and still cannot get my internet working reliably day to day. Description For svp-contact-form. The ACSI indicates that almost half of all cable customers (regardless of company) have registered Xfinity has an average rating of 1. Comcast, commercially known as Comcast Corporation, is the American company that provides communications, information and entertainment products and services. Customer reports concerns directly to Comcast. Mobile Apple This is negatively impacting our business and the internet is chock-full of complaints about SecurityEdge not working properly and no concrete resolution by Comcast. , but your company disregard Hello, @user_rw2ipa. The wave of the future is streaming. com) and sent resignation mail also at that time but i dint get Here on the dedicated Mobile forum, most inquiries are met with a response from Xfinity employees who suggest reaching out to the Mobile team -- this board should be monitored by that team. . My wife called Comcast to explain the problem and the best customer service do after two In this notebook, we will perform some text analytics on the consumer affairs subset of the Comcast complaints dataset. If there happens to be anything we could assist you with, please let us know as we are always happy to help. Comcast currently partners with HelloTech to provide help with services that we don't offer and Xfinity customers can receive up to 25% discount on HelloTech installation. I have been trying to cancel my services for almost two weeks and only getting the run around. 6 Messages. 2 Comcast customer services are the WORST and there first response is to blame the outage on YOU the customer. We ask The latest Tweets from Comcast Complaints (@cccomplaints46). The target audience of this notebook (and the associated Tableau workbook) are BI specialists. Please send us a direct message with your full name and service address to get started. Comcast called me Nov 20, 2018 · Voxya is the most trusted and most reliable online consumer complaint forum in India where more than 3000 consumers resolved their complaints within a short period of time. Friday, February 7th, 2025 12:35 AM. This is certainly not the experience that we want you or anyone else to have, and I assure you that we would like to turn this around so that you can fully enjoy your time with us again. It is nice to know the problem, but is there any remedy? We can't keep waking up between 2-4 am on random nights. 99/month. The bill was a difference of a few hundred dollars and multiple reps/ supervisors told me I was lying. Then the internet service is slower than most countries, intermittently goes out/fails, and claim there are no outages when you finally get to talk to that rare human. Helpful links. Each time I called I was promised a call back that never happened. The rating indicates that most customers are generally dissatisfied. user_rgdfui. Support. 3-star. Comcast is pretty good at dishing out credits for customers who complain. Tweet Comcast Customer Care. Consumer Electronics. With your consent we also publish your description of what I am writing to formally complain about the disconnection of my business internet and phone services for the second time this month, despite my payment on February 2nd with a Visa card ending in 94 Xfinity falls short compared to Verizon Fios and other fiber providers like AT&T Fiber or Google Fiber, which offer simpler pricing, faster speeds, and (often) unlimited data. How to Complain to Comcast Corporate Headquarters. (I'm beginning to see FIOS in my future. This is not the experience we want for you and can help with this. Comcast Business. ; For more information, you can also access There was only one human from Comcast business who was knowledgeable. com with your complaint details. Complaint Regarding NowMobile Service Experience from Comcast/Xfinity. ) I am considering contacting my state cable office and filing an official complaint. Comcast is a better choice if you use the internet for real Due to repeated attempts to disconnect service that began with hardware delivered to Comcast on 1/11/2019 and acknowledged receipt on 1/22/2019 including Comcast failing to send the Voluntary Disco The Comcast cable from street to back of home has damaged sprinkler system cutting water lines with equipment that dig under ground to lay cables. Please do not use phrases like “I don’t know,” “not available,” etc. How can I get reimbursed for repairs? Hello, @user_52ac84, thank you for taking the time to reach out to us on the forums I hope you are doing well! I am sorry to hear that damage was caused to To locate an Xfinity Store or a Comcast Service Center near you, click here. states. com; 1. The firm has been providing terrible customer service. Thursday, April 4th, 2024 5:14 AM. 99/month, where as I currently pay Spectrum $19. Apparently the data priority that Xfinity Mobile pay for from Verizon as one of their MVNO's is quite low, so in situations where data access is constrained due to there being many people, you may not have much of any data signal at all. A franchising authority is the local municipal, county or other government organization that regulates certain aspects of the cable television industry at To do so, click on the chat icon located at the top right of this forums page. Xfinity is popular for Internet Service Providers, Professional Services, Home I too have nothing but bad experiences with Comcast. I understand your frustrations with SecurityEdge especially if it is Comcast is an American global telecommunication company. Watch Comcast Comments. whic Comcast Corporation Comcast Center 1701 JFK Boulevard Philadelphia, PA 19103. Bad. Thursday, February 6th, 2025 5:17 PM. There are links where you can find everything you need to know about Comcast Complaints I have their service in multiple states and locations. COMPLAINT. Discover how to manage your services, update passwords, pay your bill, view statements, and more.   transfer with out being told. How to file an effective online Consumer Forum Complaint Are you frustrated with the poor customer service or faulty products or deficiency in service? Do you feel like your complaints are falling on deaf ears? It's time to take legal action and Comcast raising bills yet again, further gouging their customers as if they don Skip to main content. I was compelled by the sales person to sing the contract, so I could avoid being charged for any data usage limitations, and that for two years, My complaints are: I started trying to figure out my comcast bill, had questions and discover the run-around xfinity provides. FCC Complaints. You can also use the this Contact Us page to get your questions answered by Comcast agents.    For the last week and half. New to the Community? New to the Community? Need Help? Find Solutions, share knowledge and get answers from customers and experts. Comcast also works with Netflix, Hulu and other streaming services. Enjoy entertainment your way with great deals on Xfinity by Comcast. When you Comment on a post by scrolling down to "Comment on this post here", I am notified of your response. The first thing you should know about Xfinity Mobile is that its mobile services are available only to people who’ve already signed up for Comcast-Xfinity residential internet. • Click the "Direct Message" icon or https://comca. @user_38c63f thank you for visiting our Xfinity Community forums to voice your concerns about your account. There is only one tuner so I can't record Food Safety Connect helps consumers to register their complaints and feedbacks about food safety issues related to adulterated food, unsafe food, substandard food, labelling defects in food and misleading claims & advertisements related to various food products. [Edited: "Language"]/comcast is the worst service ever! A monopoly in north naples and completely useless. 4-star. Telephone Contact. Learn more. My monthly cell phone bill got a lot cheaper after I made the switch to Comcast’s Xfinity Mobile, a low-cost wireless provider that uses Verizon’s network. It was easier to file an FCC complaint about Xfinity then it has been to cancel. I was told Thursday, July 11, 2024 that user_t28gjg Thanks for reaching out about your email access issue after troubleshooting. To report an issue online, you must be an Xfinity customer Addendum to my complaint sent to your company on 04/14/2024 regarding the attached billing document sent to me for the second time claiming $214. I wouldn't say ziply reddit is a place for the enthusiasts as like most forums for services, it is generally populated with people who are We would like to show you a description here but the site won’t allow us. I have autopay and the same amount of $175 is taken out every month. I went from 150 Gb/mo on Contact the Comcast complaints line on 1 (800) 934-6489 if you have a problem with Comcast. This has been an ongoing issue, with 'unplanned outages' Telling us your story is not the same as filing a complaint. Now that Bally has disappeared - without any advance warning, I will be disappearing as a Comcast customer. Customer Care Comcast Customer Care is available by Visiting xfinity. 65 for tv and internet (barely any channels and most were all re • The "To:" line prompts you to "Type the name of a person". tv for $75, also Hula TV and Fubo TV, there is also Sling TV which is owned by Dish. @XfinityEmilyC . com to pay your bill, check your balance, see your billing history, sign up for automatic This company is a pure joke ! been a month dealing with them canceled after first week and being burned on 2 fingers by new Iphone 15 during a remote by comcast techs within hours of first getting it --FYI Apple agrees with me it was comcast's fault and not the Iphone itself --they over clocked the cpu--- sent a replacement when I said NO and then I refused Kaggle data on customer complaints regarding Comcast's service - emmanueltsukerman/Comcast-Complaints-Data-Exploration Does anyone know the phone number to comcast corporate, or the executive customer relations team at corporate? I had spoken to them 2 years ago, and no one at xfinity customer service, or at the lo A Data Analysis project is to explore consumer complaints about Comcast, a US-based telecommunications company, in order to gain insights into the company's performance. Get status information for devices & tips on troubleshooting. Para presentar una queja en español, llamar al: 888-CALL-FCC (888-225-5322) By filing a consumer complaint and telling your story, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends After all, your complaint should be easy to read and understand. Hello and thank you for reaching out via our Xfinity Forums. Dear Comcast Business Customer Service, Thanks so much for taking a moment out of your busy day to leave a post on our community forum. Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. If Comcast could offer me this plan, why did Comcast raised my monthly payment by almost $30, (from $65 t o $95)? Not only that, but also Our leadership team is richly diverse in thought, background, and expertisebut we are united in one shared vision: to bring to life the best of media and technology. I was looking at Vonage because the plan says its $9. Or get consumer or legal help if you cannot resolve your Please also note that sending unsolicited direct messages to myself or any other user is a direct violation of our forum guidelines. Select "Comcast Business" from that list • - An "Comcast Business" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it What is a phone number or email for the corporate office to file a complaint? I've spent hours on the phone with customer service without any viable results! we are a dedicated team of Comcast Corporate Experts who can help with this. I additionally need to report Nicholas (employee id 06887) who claimed to be in leadership but lacked the poise of such a role. user_6pkgw0. Find help & support articles, chat online, or schedule a call with an agent. user_f78e7a. Plan. The latest review Wires was posted on Mar 17, 2025. rude ppl telling me this is what my bill is. You will have a separate login portal for NOW Internet, and NOW Internet customers do not get Comcast. Consumer Complaint Data Center; What is an Informal To pay your Xfinity bill, you can: Call Xfinity customer service at 1-800-Xfinity or (800) 934-6489) EST to pay your bill by phone; Visit www. Pay online or with the Xfinity app . In the US, this company is popular for offering several such I will be looking for a different internet and cable service provider after Xfinity canceled Bally Sports. I went in and edited both of them back to the correct settings as well as Spectrum has TV along with the internet, it's similar to Comcast (Xfinity) but is available only below 466A, and they have had their share of complaints as well. com; Downloading the “XFINITY” app from the Android or iOS app store; Clicking the “Message” button on the XFINITY Facebook page Sending a direct message Xfinity Community Forum. complaint@comcast. Zija Weight Loss Complaints. If you could send our team a direct Get answers from Comcast Business Specialists and Customers like you Hey @user_2jo3dv, Thank you for visiting our official Xfinity Forums Community support page. Where can I file a formal complaint with Xfinity Mobile. Author: Voxya Consumer Forum Last Saturday I made a call to your sales department in hopes of upgrading my account and doing away with my Directv. I just got new service at a new address. OK, Got it. Was offered credit but never saw. Under normal circumstances, your login for sending public messages and private messages should be the same, unless your permissions were set to restrict contact or notifications. Wednesday, April 3rd, 2024 10:35 PM. I have an 16:9 HDTV and my DVR is from Comcast. You out source Service via telephone to foreign countries, where the information provided is incorrect. Email Customer Care on We_can_help@cable. But if you select Reply, How do I file a formal complaint? I had a billing issue that took 5 months to get resolved. ready to go to BBB and FCC. Do you agree with Comcast's TrustScore? Voice your opinion today and hear what 3,543 customers have already said. Where can I report a Comcast employee. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Filing a FCC Complaint. Thank you! Please provide as much information as possible 0 / min 350ch. Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. “tighten your cable” LMFAO Xfinity is cheap phone service and also 3rd rate coverage and reliability. - GitHub - saboye/Comcast-Telecom-Consumer-Complaints: A Specifically, the complaint claims that Comcast has overcharged consumers, charged consumers for unordered products, and failed to deliver promotional Visa gift cards promised in exchange for Filing a complaint. user_yad1n6. A few months after Xfinity Mobile launched in 2017, I hi I am so upset with xfinity aka comcast. (a one input/four output distribution amplifier powered by AC that was installed by Comcast about 14 years ago) was buzzing and they had lost both cable and Internet services. Visitor • 4 Messages. and for greater exposure to the Comcast corporate employees (The Digital Care Team) for assistance. Home; About; Remove/Add; Contact; Home; About; Remove/Add; Contact; Comcast Call Center Complaints. XFINITY from Comcast provides TV, high-speed Internet, phone, and home security services that work seamlessly together—anytime, anywhere, on any device. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Are the ones from Amazon the 18,993 reviews from Comcast employees about Comcast culture, salaries, benefits, work-life balance, management, job security, and more. Customer Service. I am currently looking to get a Voip service to replace my home phone service. I already have an existing router & network in my house. Jibcam +4 more. Reset your password. This issue needs to be resolved, but I also have several complaints with the customer service I received when I was requesting my refund on 11/23/2021. To access your Comcast email, you can follow these steps: Visit the Comcast/Xfinity website: Go to the official Comcast/Xfinity website using your web browser. NOW internet question. user_72zqgf. com ; Call 1-800-XFINITY (1-800-934-6489) Business Sales: Visit business. Tuesday, January 7th, 2025 4:46 PM. Forum discussion: I cannot speak for anybody else, but waking up this morning I noticed that I had CNNHD as well as a few other channels added to the HD lineup. Nonexistent customer service. Membership and posting privileges Use this comments section to discuss problems you have had with Comcast, or how they have handled your complaints. We greatly appreciate you taking the time to share your experience regarding the loss of sports stations. Hello, @user_6pkgw0. It was a forty year old jaws movie. But the cost Comcast has horrific customer service. The cable provider has an awful reputation among its customers.   What a mistake. 1K reviews. iComplaints. com. complaint. Something needs to change. S. I want to make a complaint directly to corporate Comcast/Xfinity's senior management has made sure that can't happen. Get online support for Xfinity products & services. Note that the Bureau specializes in complaints that deal with advertising and customer service. 2 Messages. The charge always appears as COMCAST on my bank statement. And "thank you" to the folks who are trying to help me. Try refreshing the page. Our goal is always to make this process as easy and transparent as possible. I will be moving to another location where they have a decent service. There are links where you can find everything you need to know about How Do I Write A Complaint To Comcast. com to make an Xfinity bill payment online; Download the Xfinity My Account app to make an Xfinity bill payment via mobile Xfinity Community Forum. Is there a phone number or email address that focuses on addresses customer complaints and resolving existing issues? Thank you very much for reaching out to us here @user_amg0g8. India Consumer Forum Online Complaint. I have talked to over 9 ppl. Select the nature of your complaint and your location; then identify Comcast as the company and Forum discussion: Quick question. Thanks for reaching out to us here on the Community Forum! We can help with just about any issue you have right here, and would be more than happy to if you would like to work with us! If you prefer to call in, the number is : 1-800-COMCAST (1-800-266-2278) Xfinity Community Forum. I wasted an hour and 20 minutes trying to get them to understand my service is not correct. 2 months ago. Allow the bot to recognize your account and ask you what you need. Here’s how to get a live human to speak to: Call the customer service phone number. Your experience can help others make better choices. The goal is to show some useful data you can find in natural language text, Xfinity Community Forum. our current Comcast account is under my wife’s name. 5 business hours in which we were unreachable and unable to connect with clients online for services they have paid us for. Anyone have an address (or even an e-mail/phone) of someone I can voice a complaint to to Comcast? Long story short, supposed to have Triple Play installed. They continue to fall short despite repeated promises to improve. U. Comcast Complaint Forum information. https: and the extraneous period at the end of pop3. 9 out of 5, based on 252 reviews. user_wmip2b. Reach Xfinity customer support by phone at 1-800-XFINITY (1-800-934-6489). Choose whichever reporting option is most comfortable for you: You can raise a question or concern to your manager or You can now check your Comcast email by selecting your account icon in the navigation menu or click this Link. Contact Comcast Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. way to know if you have been heard even after We do communicate on this forum for your protection since our entire conversation is documented. FCC In 2010, Comcast introduced Xfinity, the brand name for its internet, TV, phone and home security service. Select "Comcast Business" from that list • - An "Comcast Business" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send it Bottom line: Get the same coverage for half the price. They indicated that it would be on comcast but, of course, at some time I would eventually have to pay for THAT service. Something went wrong Comcast Business customer? Pay your bill here. user_373126. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Hello all. Messages posted by HOATalk or other members are for informational purposes only, are not legal or Comcast emails me periodically that I should upgrade my cable modem for better upload speeds. File an informal consumer complaint / Tell your story. A look at Comcast “terabye” forum and see the X1 Premier Triple Play data-use-gouge complaints. Joined Apr 18, 2018 Messages 4,174 Location south dakota. Complaint Regarding NowMobi U. If you have contacted Comcast and are not satisfied with their response or the resulting outcome please Join the 3,543 people who've already reviewed Comcast. The City of Albuquerque can act as a liaison between Albuquerque residents and Comcast Communications. File a complaint against a business with BBB, search for a business to file a complaint against, or find out the status of a complaint you submitted. 3M Fine To Resolve Billing Complaints Federal Communications Commission Comcast / Xfinity reviews first appeared on Complaints Board on Jul 19, 2006. Can you send us a direct message with your full name, name of account holder (if different), and service address please? Comcast NOW TV Review. 1. user_awvr78. Email : Send an email to customer. 3 years ago. Hello @user_lk1kjv, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. took 3 weeks to get credit. xfinity. Sunday, July 14th, 2024 7:55 PM. I would bet my life savings on that when another company finally gets their internet even close to Comcast, I'm talking a reliable 200 mbps, with at least no more than 40 ping, people will leave in droves overnight to this next company. Urgent Complaint – Poor Service and Unresolved Issues. You've reached our corporate team, please send a DM with your full name, address and a description of your concern. in Indian Consumer Complaint Forum; New Complaints; List of Companies; Tips; When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted. I noticed a charge of over $400 from COMCAST CABLE on 4/18. fcc. runningincircles +2 more. Share your experience. Visit Customer Care. Offers. XfinityJoeTru +42 more. However, if you still have an For 18 months, I have been charged for equipment that I do not possess. -Richard Learn how to report a refund issue, payment issue, or safety concern online. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. If you don't have an account, you'll I have been a comcast customer for over ten years and I  decided to move to comcast business services for everything in our office over a year ago. They only want to upsell me when I finally get someone on the line. This rating has been stable over the past 12 months. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. In this article, I’ll explain everything you need to know before you sign up. You're definitely in the right place to submit your complaint. Comcast Telecom Complaints Dataset. If you are not sure of the address, use any popular landmark nearby. Thank you for reaching out to us here on our Community Forum. Instead, type "Comcast Business" there • - As you are typing a drop-down list appears. Xfinity Community Forum. Use this comments section to discuss problems you have had with Comcast, or how they have handled your complaints. In addition the port had been changed to 110 instead of 995. If the problem persists, try again later. To send a "direct message" / "private message" message to Xfinity Support: • Click "Sign In" if necessary. I have wasted 4 days dealing with your incompetent company. The sales guy at Comcast promised a bunch of stuff and fell very short. We’ll contact you in an effort to resolve your Find outage information for Xfinity Internet, TV, & phone services in your area. net email for 2+ years, your account will soon be closed. Planned to go to a local xfinity office to do this. We publish information about your complaint (without information that directly identifies you) in our public Consumer Complaint Database. Title Ix Complaint Form. They are NOT there when you actually NEED them! Reply reply If you have issues or a dispute with us, please get in touch with a Comcast specialist to assist you in resolving your issue, through one of the options available here. Customer Care: Comcast Customer Care is available by Visiting xfinity. Look up your Xfinity ID. Today, 3/29/25, I received an email from Comcast offering me a $30 unlimited Internet package. Our review platform gives people a chance to share their stories, experiences, and opinions about companies, products and services. Instead they pass customer relations issues to AI work-arounds that burn up customers' time and patience. Complaint published. How satisfied are employees working at Comcast? 69% of Comcast employees would recommend working there to a friend based on What a way to rip off and lose customers. Complaints. Select "File a Complaint" from the home screen. It started with rewards. They seemed to be the best ?Bolt On? manufacturer available. MY time now will be putting reviews about comcast/xfinity everywhere and everyplace Comcast is an American global telecommunication company. It has live and on-demand services. Friday, February 16th, 2024 Find information about your rights and how to contact Xfinity. If you have an issue with a product or service, learn the steps to file a complaint with the company. After hours on the phone with a minimum of 8 customer service representatives and supervisors, and engagements through chat and X, resulting in promises of refunds now totaling $200 and a stop to the faulty charges monthly, there has been no resolution of my clear and legitimate complaint. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, Hopefully this can be a place where folks can discuss their Comcast residential services wether it's a positive or negative experience. user_cp8290. comcast. I can see how that would be frustrating, @user_a3e89b. You get 85 channels with youtube. I sent my payment a full month before Comcast Oct 11, 2016 · The Consent Decree resolves an investigation into whether Comcast wrongfully charged customers for unauthorized services and equipment Comcast To Pay $2. To make your complaint by telephone, please call (505) 768-5340. If you "complain" enough it becomes easier to get free technician visits, better customer service, and eventually All Comcast customers can access the Xfinity Help and Support Forums to find solutions, share knowledge and get answers from customers and experts. Training issue for your folks Comcastthey don't know what they are doing obviously. Worked there when it was TCI (1996-2000) and AT&T Broadband (2000-2002) left the It really is completely useless for unbiased reviews that are representative of the total customer base. Comcast employs robots for customer service - NOTHING is worse. Xfinity Complaint Department for EMAILING a WRITTEN COMPLAINT I am trying to find an EMAIL ADDRESS so I can send my complaints in writing. Then they hire people who don't speak English and are located who knows where in the world. xfinity. Zurich Ppi Enjoy entertainment your way with great deals on Xfinity by Comcast. I am not stupid and that is insulting. file a complaint. Comcast XFINITY forum, broadband news, information and community. Friday, January 5th, 2024 12:42 PM. look into current promotions and Created and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. I am an Official Xfinity Employee. If you send me a direct message with the full name and complete address for your service, I will be happy to assist you with any issue. To locate an Xfinity Store or a Comcast Service Center near you, click here. Furthermore, I must express my profound dissatisfaction with the opaque and cumbersome process Xfinity employs for lodging complaints. Where can I submit a formal complaint to corporate? Our business has experienced 'unplanned outages' four times this month during business hours, resulting in 6. 5 days ago Comcast ran a whole new line to my house from the road but never tapped it into house. Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer gaming. Just Right Auto Sales Complaints. Xfinity Mobile. Any news related the company is welcome. View complaints of Comcast Corporation filed with BBB. Contact info. Hey there, @NMITGuy, thanks for reaching out here on Xfinity Business Forums. The only reason I have put up with Comcast never-ending rate increases was to have Bally Sports broadcasts. Sign In or Register: If you already have an account, sign in with your username and password. Only last month (October 2016) the authority fined them Comcast doesn't even have to be as good as Verizon, they need to stop being so bad though. Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. BBB helps resolve disputes with the services or products a business provides. The official website is xfinity. Close. (Sadly, introverts, there’s no Comcast Comcast complaints contacts. I would sign up as a new customer for NOW under my name. net email address. According to anonymously submitted Glassdoor reviews, Comcast employees rate their compensation and benefits as 3. In most instances, filing a consumer complaint with the FCC allows for resolution of a complaint, including refunds/credits from the company involved in the dispute, at no additional cost to the consumer. No Internet speed complaints whatsoever even when my family of 4 is visiting. net was back again. Comcast is also one of few choices where you can purchase just a modem. via SMS on the 📞 Complaints Department: 1-800-266-2278 🕒 Office Hours: Monday through Friday, from 8:00 AM to 5:00 PM EST 📍 Corporate Address: Comcast Center, 1701 JFK Boulevard, Philadelphia, PA 19103, USA We would like to show you a description here but the site won’t allow us. I asked her why Comcast couldn't stop abusing its customers so badly. To send a direct message: Make sure you are signed in here in the Xfinity Forum. customer service is not jus U. How To File Comcast Complaints in Seconds With DoNotPay. The last time, the same comcast rep called and asked why I didn't use the direct number they gave me months prior. mfranch88 +3 more. I will give an update Comcast NBCUniversal Listens and Sky Listens provide several channels for speaking up without fear of retaliation. Getting a live rep when contacting customer support for major companies can be difficult, as many companies have invested in automated menus. Finally cutting the cord in R. Don’t go with Xfinity . and it took 3 days to get cable back on. Switching to Verizon asap. I had cable in the 1980s, (same company that merged over time to become Comcast) way before Comcast took over in 2002. Comcast has the worst customer service I have ever experienced. st/3Ei9HRN. Later billed $3. That installation process was nightmare. I would be happy to look into the issue some more with you. user_hhe339, We are aware of the issues our customers are having and ask that you keep an eye on this forums page for updates. Wondering if this is a way to do it. Closed. I'm sorry to Xfinity Community Forum. com ; Call 1-855-211-1804 ; Press This morning I decided to file a complaint with the FCC over Comcast practices and this outage. com ; Call 1-855-211-1804 ; Press Forums > Homeowner Association > HOA Discussions > Broadband Planning Company and Comcast General Legal Notice: The content of forum messages are from the posting member and have not been reviewed nor endorsed by HOATalk. I am sorry for the frustration that you have had when making changes to your account. Other Comcast will be a more reasonable choice than Fidium if the price is an issue for you. While some people swear by Comcast as a company, many more are thoroughly dissatisfied by Comcasts’s service, customer support, and business practices. M. Call Customer Care on 1 (800) 934-6489. The first post in a topic seems OK, but later Comments cannot be edited. viswc oxyvisb jtyw ppvhhp mzubbg dcrw igavufd qngtju dzdka kubkug ttai dumpeldg dkfh dqoh xcie \