Citidirect be user guide app ps@citi. CitiDirect Basics Using the basic features and functionality of CitiDirect Online Banking. This is the user that is currently signed in to the application. In Online Help, you can: Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. We bring you a digital banking platform that is so simple and convenient, it's like having a bank in your hands. Click here to learn more. A. The first will provide your login ID and the second will include a temporary password. If you are new to CitiDirect, you will receive two emails. Why should I try it? Setup is easy, activation takes just minutes, and login is easier than before! 3. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your smart phone to log in to CitiDirect BE via desktop, mobile or tablet device. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. ” • Enter your Login ID, and click “Continue. MFA users on CitiDirect BE Mobile and CitiDirect BE Tablet should proceed with “Challenge Response. Eastern time (8:30 a. Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. What certificates are available to users? Users are able to download the following types of the account certificate: 1. Designed for you. com, select your country and click Go. Scan the QR code to download* the CitiDirect mobile app Quick Reference Guide For Existing Users Follow these steps to Get Started: Step 1: Retrieve Your Activation Code on CitiDirect BE 1. Additionally, the mobile app simplifies login with mobile token and biometric authentication. If you’re new to CitiDirect BE, you’ll receive two separate emails with your login credentials. • Users are able to log into CitiDirect BE Desktop using their Biometrics on the Mobile App — Fingerprint or Facial Recognition (in approved markets) On the Desktop For more details, please refer to the CitiDirect BE User Guide. To check if you are an AML-approved user, please contact your System Administrator or a Citi Client Services representative. Basics Guides CitiDirect BE Mobile Cross Border Funds Transfer Quick Reference Guides Trade Services Domestic Funds/Book Transfer Obtain Started Guide This Steer provides easy to follow workflow ensure yours must achieve to begin utilizing CitiDirect. CitiDirect BE on the web and on your mobile device with the CitiDirect BE app. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop, mobile and tablet. Information on this is available on CitiDirect. For a consolidated user guide, refer to the Sign-on to CitiDirect® Online Banking Using the SafeWord™ Card After your initial sign-on and the creation of your personal sign-on name, follow the steps below for subsequent sign-ons to CitiDirect® Online Banking. Let CitiDirect BE do the work for you AML approved users can authorize/release a payment. 4. CitiDirect BE® Login Quick Reference Guide Logging In 1. m. On the CitiDirect login page at https://portal. CitiDirect has a content rating "Everyone". Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect BE with passcodes generated on your smartphone. citidirect. CitiDirect BE® Digital Citi Account Services Email Onboarding User Guide A quick reference for providing account opening information and documentation 1. Users can generate the report by selecting an account branch and number, and the report will be Dec 10, 2024 · The last update of the app was on November 5, 2024. Step 4: Use your mobile device’s fingerprint or facial recognition capability to log on to new CitiDirect® Mobile Token Enablement Guide for Security Managers The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop, mobile and tablet login. This information is available in the user profile: Access Management/Mobile User Management. com) before logging into CitiDirect BE Mobile with MFA. User Guide Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for all CitiManager Site functions available to Cardholders. Multi-factor Authentication Screen • CitiDirect BE Mobile now supports Trade Advisor, which enables the same trade inquiry service available on CitiDirect Online (CDOL). Nov 13, 2024 · Download the app to get started today! CitiDirect® clients must be specifically entitled for access and users should contact their organization’s Security Administrator for access prior to downloading the application. Security Managers are able to scroll for more details, Approve or Reject Users in this view CitiDirect BE® Mobile User Guide Download and Login Welcome Tutorial Push Notifications Initiate Payments Authorize and Release Payments Payment Status Data Users These Guides provide information and helpful tips on some of the most commonly used functionality and features available in CitiDirect Online Banking. Getting Started 2. Client For more details, please refer to the CitiDirect BE User Guide. Note: Only CD Security Administrators can set up new CDM users. This User Guide provides an outline of features, navigation tips, and step-by-step guidance with production print screens to assist Users to fully understand how to leverage this digital document submission solution. assigning the User individual entitlements to chosen CitiDirect functions, (action performed in CitiDirect Services window) Note! CitiDirect® Online Banking Domestic Funds Transfer and Book Transfer Guide May 2005 Citigroup® Global Transaction Services Proprietary and Confidential These materials are proprietary and confidential to Citibank, N. New CitiDirect User 1. Step 3: Authenticate your access and enable biometric authentication. There is also a Quick Start flash demo on Citi’s Client Service Academy to provide users setup and functional training. Import procedures, refer to the File Delivery Guide in the Learning Center at www. Apart from being easy to use, the product is comfortable, safe and feature-rich. CitiDirect BE. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. 2. * Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi. How long will it take for a transaction to appear on my phone once it has been entered into CitiDirect? CitiDirect BE Mobile is just a new user interface for the CitiDirect Online Banking CitiDirect® Mobile Token Overview Frequently Asked Questions 1. Simple Payment: A faster and simpler way to submit a manual payment. Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions 1. Connect to CitiDirect Online Banking. CitiDirect BE ® will automatically populate beneficiary and payment details based on previously completed manually submitted transactions. Select “Authentication” on the left-hand side of the screen to display • Create your CitiDirect BE login profile using activation information provided by Citi. All CDM users should have . 0+. Select Multi-factor from the Login Method menu. Upon registration, you may begin using CitiDirect BE Mobile. Log in to CitiDirect BE using your existing SafeWord® Card1 2. Click on the Trade Advisor tab located at the 2. For any questions on solution details, please refer to the FAQ. Users should have e-mail address set up in setup screen. Upon Security Manager approval, download the SafeNet ® MobilePASS app on your smartphone. creating the User in the CitiDirect BE portal 2. • On your device, enter the “Challenge Code” that appears on the CitiDirect BE Login Page into the Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. • For the User Guide, please log onto CitiDirect® Online Banking, visit the Learning Center, and click on the CitiDirect BE Mobile tab under the CitiDirect Basics section. What can users do in CitiDirect BE Document Center? The Account Status Certificate report provides essential account information in 3 sentences or less: The Account Status Certificate report produces information on the current status of a company's bank account, including the account address, open date, SWIFT code, and local tax ID where applicable. 0. If wish to use the Time Zone of your own profile and be the owner of the schedule leave this option blank. granting the User access to the CitiDirect application, (action performed in the CitiDirect BE portal) 3. CitiDirect Online Help is available in the CitiDirect ® Online Banking application to provide you with information for using CitiDirect, including step-by-step instructions that guide you through platform and product functionality. Management/Mobile User Management. 7. 35 MB and the latest version available is 4. you’re an existing CitiDirect BE user. Overview . Logging In 3. Because of the diverse needs of our clients, two different interfaces have been designed. 7. At the Sign-on screen, select your user name from the CitiDirect BE® Login Quick Reference Guide Logging In 1. • On your device, enter the “Challenge Code” that appears on the CitiDirect BE Login Page into the - For first time users, you must complete your registration on CitiDirect BE (https://portal. The Help link takes you to CitiDirect BE Online Help. The foregoing statement shall appear. Header information appears at the top of every page in CitiDirect BE. This user guide provides quick navigation tips for Account Certification screens to help users understand how to use this digital tool. CitiDirect Client Definitions are entitled with the Solution’s Package and configured. , and are intended for the exclusive use of CitiDirect® Online Banking customers. Click Continue. CitiDirect® Mobile Token Enablement Guide for Security Managers The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop, mobile and tablet login. Under the user name is the system date and time for when the user last logged in. Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to login with QR code or select ‘Login with Biometrics’ to login with biometrics. SafeWord cards. It is free for all CitiDirect BE users. Eastern time until Sunday, at 1:00 a. CitiDirect BE Mobile | How to use CitiDirect BE Mobile — For Entitled Users • CitiDirect BE Mobile now supports Trade Advisor, which enables the same trade inquiry service available on CitiDirect Online (CDOL). Schedule Reference ID – this will be automatically populated by CitiDirect. com. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services CitiDirect BE Security Management Screen Redesign | Getting Started Guide 6 Create User Entitlement Association User Entitlement Association has been redesigned to make it easier to grant or remove entitlements from many users at once. Payment Initiation 3. CitiDirect is FREE to download. Select “My Settings” on the upper right-hand corner of the screen 3. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new use… The app lets users who already have a CitiDirect BE online account conduct core treasury functions from the palm of their hand. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis. 1. Tutorials Basics Guides CitiDirect BE Mobile Cross Border Funds Transfer Quick Reference Guides Trade Services Domestic Funds/Book Transfer CitiDirect® Mobile Token Overview Frequently Asked Questions 1. 3. CitiDirect mobile token is embedded within the CitiDirect mobile app and offers an intuitive and quick activation process. Step 2: Enter your User ID and Password. Upon authorization of the user record, the user record status will change to Processed and it can be viewed on View screen. 6. Run Time User – your Security Managers may designate Functional Users that can own your schedule and operate in a designated time zone. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Please see the User Guide available on CitiDirect Online (CDOL). Basics Guides CitiDirect BE Mobile Cross Border Funds Transfer Quick Reference Guides Trade Services Domestic Funds/Book Transfer Getting Started Guide This Guide provides easy to follow procedures that you must perform to begin using CitiDirect. ” A Challenge Code will be displayed. To register, login to CitiDirect BE using the temporary password sent to you from portal. • Users are able to log into CitiDirect BE Desktop using their Biometrics on the Mobile App — Fingerprint or Facial Recognition (in approved markets) On the Desktop For more details, please refer to the CitiDirect BE User Guide. 11. In Login ID, enter the 6-digit alphanumeric ID on the back of your SafeWord Card. CitiDirect Digital Onboarding Login Set Up | New CitiDirect Users New CitiDirect Users Follow the login steps outlined in the next few pages. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. If this step is not completed, the application can be downloaded; however, access will be denied upon log in. S. Note: The CitiDirect Online Banking system regularly goes through maintenance each week from Saturday at 3:30 a. Greenwich Step 1: Download the CitiDirect BE ® App on your smartphone. Optimized Security Nov 18, 2024 · Download the app to get started today! CitiDirect® clients must be specifically entitled for access and users should contact their organization’s Security Administrator for access prior to downloading the application. confirmation of the account balance at a specific date. FDIC-Insured - Backed by the full faith and credit of the U. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new use… CitiDirect ® Online Banking: Online Help Guide Page 1 . What can users do in CitiDirect BE Document Center? Authorized transaction(s) can only be viewed on the CitiDirect Online Banking application similar to a payment that was authorized on the online portal. Designed for Android version 9. Government • To view the user details, tap on the row and the user details tray will appear. Here are step-by-step guides of hot features to help you get familiar with our digital platforms. You can now manage your finance easier and convenient without having to visit a branch or to call our hotline. The Mobile App is an application that can be downloaded from the google play or apple app store CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. We would like to show you a description here but the site won’t allow us. CitiDirect has an APK download size of 62. The first item in the header is the User name and Client. 8. 12 Can payments be initiated in CitiDirect BE Mobile? Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Yes, it is possible. Screen captures in this guide contain dummy data for personal information and it is used for illustrative purposes only. Click on the Trade Advisor tab located at the bottom of the logon screen to open this application. lcfjmssb kcwj bwcczw hzrvw uxphlwm woxbq guucvup slztl yxdqv mngvm